Our delivery times are based on the number of working days (Monday - Friday) you should expect to receive your delivery by. Delivery times may vary for each item even if they are ordered at the same time.
You should always check the availability as shown on the Product Details page. You will receive more information about the estimated delivery time in the automatic order confirmation email sent after your order has been placed.
If your order is overdue and your order tracking account does not state that the order has been dispatched, please contact our Customer Services Department by using the online contact form.
If it does show as dispatched and hasn't arrived in the expected time, please check with your local delivery office before contacting us with the details.
We use Royal Mail as the carrier for orders and they suggest that the following timelines are an appropriate guide to how long you should expect for your books to reach you:
- Standard Delivery United Kingdom 2-3 Working Days
- Standard Delivery Western Europe 3-7 Working Days
- Standard Delivery US & Canada 7-10 Working Days
- Standard Delivery Other 7-14 Working Days
We use Royal Mail first class for our despatches in the UK and Royal Mail Priority Airmail for International shipments.